Returning Product To Agtron
6 years 11 months ago #4968
PRODUCT RETURN CHECKLIST
Use the enclosed Return Product sticker as a shipping label to return products. If you do not have a return product sticker, please call us at 1.800.667.0640 or 306.934.0640 to request an RMA number. A security will be required to ship parts (credit card #).
Return the product (with the return product sticker) to:
Agtron Enterprises Inc.
242 Robin Crescent
Saskatoon, SK CANADA
When returning product Internationally to Canada, ensure to mark on the custom papers and the outside of the box that the item(s) are “Canadian Goods being Returned”, and declare the item(s) at a low dollar value. Items that are returned without this information will be rejected and returned to the customer for reshipment.
If the RMA sticker has been misplaced, ship the item(s) with a note that includes the following details:
Name, Phone Number and Address
Reason for returning item(s)
Please return parts within 30 days. If unsatisfied, a full refund is offered within 30 days from the date of purchase.
Any product returned after 30 days must be in new condition and in original packaging to be eligible for a refund. Product returned after 30 days will be charged a 15% restocking fee.
No refund is available on product returned 52 weeks after the date of purchase.
All shipping charges for product returns are the responsibility of the customer, including duty and/or customs charges for international shipments. Product shipped collect will be rejected and returned to the customer. A return to manufacturer authorization number (RMA) MUST be obtained before any product is returned. Please contact Agtron Enterprises Inc. for instructions and shipping information Toll Free: 1.800.667.0640.